Refund Policy

Last updated: January 2026

At SRS Learning Center, we strive to deliver the best possible learning experience for every child. This Refund Policy outlines the terms under which fees paid for our programs, classes and services may be refunded.

1. Registration & Admission Fees

One-time registration and admission fees are non-refundable once a seat has been confirmed, as these cover administrative processing and material allocation.

2. Course / Tuition Fees

Refund requests raised within 7 days of payment and before the first class are eligible for a full refund, minus a nominal processing fee.
Refund requests raised after classes have started will be considered on a pro-rata basis for the unused portion of the course, at the management's discretion.
No refund will be processed once more than 50% of the course duration has been completed.

3. Demo & Trial Classes

Free demo or trial sessions are complimentary and do not involve any fees, hence no refund applies.

4. Missed Classes

Refunds are not provided for classes missed by the student due to personal reasons, illness or unavailability. However, wherever possible we will attempt to arrange make-up sessions or recordings.

5. Cancellation by SRS Learning Center

If a program or batch is cancelled by us due to insufficient enrolment or any operational reason, we will either:

Refund the full fee for the cancelled portion, or
Transfer the fees to another program of your choice at the same value.

6. How to Request a Refund

To request a refund, please email us with the following details:

Student's full name and program enrolled in
Date of payment and receipt / transaction reference
Reason for requesting a refund

Send the request to info@srslearning.in. Our team will review it and respond within 7 working days.

7. Refund Processing Time

Approved refunds are processed within 10-14 working days to the original mode of payment. Any bank or gateway charges incurred will be deducted from the refundable amount.

8. Materials & Kits

Physical kits, books, or robotics components, once dispatched or handed over, are non-returnable and non-refundable, except in case of damage caused during shipping (reported within 48 hours of receipt).

9. Discounts & Offers

Fees paid under a promotional offer, scholarship or seasonal discount are refunded only up to the net amount paid. The promotional value cannot be refunded in cash.

10. Changes to This Policy

We reserve the right to revise this Refund Policy at any time. The most recent version will always be available on this page with an updated revision date.